Policies and Security

RETURNS / EXCHANGES

Kraftees.com wants you to be happy with the purchase you make on our site.  If you are unsatisfied with your product you can return or exchange it hassle free for up to 30 days from purchase.  Merchandise can be returned by mail or by stopping into our store in Oswego, NY.  All items must be returned in new sell-able condition with tags still attached.  Shipping charges are non-refundable on exchanges or returns.PRIVACY POLICY
Kraftees.com does not share are customers personal data with any other entity and never will.  Your personal data will never be used for any other reason other than to complete your transaction.

SHIPPING

All orders will ship out within 2 business days via shipping methods selected at checkout. Please allow standard delivery times. International shipping is not currently available.

PAYMENT METHOD
We currently accept Visa, MasterCard, American Express, and Discover
 

SECURITY

You can shop at Kraftees.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customer. 
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

 

· 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
· Industry leading encryption hardware and software methods and security protocols to protect customer information.
· Compliance with the Payment Card Industry (PCI) Data Security Standard.
 

For additional information regarding the privacy of your sensitive cardholder data, please read theAuthorize.Net Privacy Policy If you prefer, we can process your transaction by phone, fax or mail. Call us at 315-343-9376 during our business hours, fax us at 315-342-2773 or mail your order to 262 West Seneca Street, Oswego, NY 13126.

Kraftees.com is registered with the Authorize.Net Verified Merchant Seal program.
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Normal Store Hours

Hours: Mon.-Fri. 10am-5pm

Sat. 11am-5pm  Sun. 11am-3pm

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Oswego State merchandise

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phone bookContacts Us

Oswego@kraftees.com

315-343-9376

262 West Seneca Street

Oswego, NY 13126

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operation for Kraftees Oswego.